Cristobal Rios (played by Cabrera) was introduced half-way through the episode. Remember how I said I hoped Picard would pick up some speed? Well — Rios single-handedly spiced up the slow start to the series. Not only do we get one Santiago Cabrera, we appear to get multiple Santiago Cabreras.
Easily the highlight of the episode, I can’t wait to see what his multiple roles entail.
This just goes to show my earlier theory (which applied to Star Trek: Discovery) is just as relevant here: always introduce your crew first, else leave your audience hanging.